Online Casino Captain takes a responsible approach to all aspects of gaming, including the needs of players and how gaming impacts their well-being. The main goal of our casino is to provide quality services to gamblers and provide them with comfort and a pleasant pastime while playing. If a player experiences some difficulties associated with gaming activity in our casino, we will be happy to help him overcome them.
KEEPING IN CONTROL
In order to avoid unpleasant situations, you must follow certain tips. They primarily relate to the time spent playing the game. No activity other than work should take up most of your time every day. It is also necessary to always clearly assess the situation and never bet more than you have. Gambling loves risk, but this risk must be justified.
SELF-EXCLUSION
If you cannot imagine your life without gaming and assess this attraction to games as unhealthy, you have the right to voluntarily refuse to play. Voluntary refusal is carried out with the help of the support service. To do this, you need to contact our operator with a request to block your game account temporarily or permanently. In case of temporary blocking after your repeated application, your account in our casino can be renewed. You can also ask for your account to be permanently deleted. We will meet you halfway in any case.
ORGANIZATIONS ENGAGED IN CONSULTING IN THE FIELD OF GAMBLING
If you are not completely sure that gambling is bothering you, but doubt it, you can seek help from qualified specialists. We will give examples of several organizations that help fight gambling addiction. Contacts of specialists and qualified assistance are provided by the English organization GamCare (www.gamcare.org.uk); Gamblers Anonymous (www.gamblersanonymous.org.uk) is an international association of anonymous gamblers; and the British organization Gambling Therapy (www.gamblingtherapy.org) provides professional assistance to all people with gambling addiction who apply.
FILTRATION SYSTEMS
Another option for preventing problems with gambling addiction is to limit access to gambling sites and protect yourself from advertising. This precaution will depend only on you. It involves using special software to filter unwanted advertising and block access to certain sites. This is the principle used by software that protects children from unwanted content: Net Nanny (www.netnanny.com) and CyberPatrol (www.cyberpatrol.com).
